FAQs


1. How to track/ trace my order's shipment?

    To track/ trace your order's shipment. You can do it at designated official website of the courier service below.

     

    2. When will my order get fulfilled?

    First of all, thank you for shopping at kudospomade.com. Your order will always ship on next working day (according to Kuala Lumpur state calendar).

    For e.g. You've placed an order on 02 December 2016 (Friday), the order should ship from Kudos Pomade's warehouse on 05 December 2016 (Monday).

     

    3. How many days does it take for my parcel to be delivered?

    For delivery in major cities, it usually takes one working day (NEXT working day) to complete the delivery process within Peninsular Malaysia. Meanwhile, it takes about 2-3 working days for delivery to/from East Malaysia (Sabah & Sarawak). It might take longer if an address is categorized as out of delivery area (ODA), which may take 3-5 working days.

     

    4. What happened if the courier service company failed to send my parcel?

    We apologize for any inconvenience caused. Kudos Pomade is an online store selling various type of Premium Hair Products and we only handle the products and packaging.

    To find out more regarding to your parcel, you can reach out to the designated courier service customer care below.

     

    5. Can I do self-collection/ pickup?

    Yes you can! You just need to know what do you want to order, and Whatsapp us at +60 17 604 5620 to check out the self-collection/ pickup location will do.

     

     


    WHO are we? 

    Kudos Pomade - The authorized Mister PompadourHanz de Fuko, BluMaanImperial BarberBy VilainSuavecito Pomade, Layrite Pomade, JS Sloane Pomade reseller based in Kuala Lumpur, Malaysia. Up to December 2016, we sold more than 8,000 tubs of hair products across the brands and provided highly satisfied feedback on our services from the buyers.

    WHAT is Kudos?

    ~Honor, Glory, Acclaim, A statement of praise or approval, A praising remark, What you deserve in honor of your exceptional work!~ 

    So say Kudos to yourself because you're picking the right brand for the genuine hair products. :)

     

    WHY Kudos Pomade?

    1. Most reliable and trusted by all our buyers.
    2. 99.999999% successful shipment rate.
    3. No doubt, all the brands that we carry are 100% genuine.
    4. We will never hand you an expired/ defected product.
    5. We pack your orders firmly, to make sure the items are in good & new condition when it reached you.

     

    HOW to order?

    Add your favorite hair products to the cart and proceed with payment. Item(s) will be processed on next working day and pickup by our appointed courier service company.


    WHEN to order?

    Happy shopping with us and we would delighted to share these good products to keep your hair firm and looking good all day long. Say NO to bad hair day!


    Payment Methods


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